The Health Sector Management program at DePaul University invites you to join us for a panel discussion on current issues in Service Design & Patient Experience.
Professor Gallan has compiled a panel of experts to present on this important and timely topic, free of charge, but must
RSVP to Phyllis, psulliv8@depaul.edu
14 E Jackson Room 806
Moderator:
Andrew S. Gallan, PhD, Assistant Professor, Kellstadt Graduate School of Business, DePaul University
Panelists:
Irwin Press, PhD, Co-Founder, Press Ganey Associates
Joyce Boin, Director, Advocate Home Health
Jason Wolf, PhD, President, The Beryl Institute
Francis Fullam, Senior Director, Patient Relations and Marketing Research, Rush University Medical Center
Nicole Bailey, Director, Patient & Guest Experience, Laurel Regional Hospital (Maryland)
Wendy Leebov, President, Language of Caring, LLC
Gary Madaras, PhD, Health Soundscaper, Making Hospitals Quiet
Susan Ritter, Executive Director, Office of Patient Experience at University of Chicago Medical Center
Mary Malone, President, Malone Advisory Services
RSVP to Phyllis psulliv8@depaul.edu SPACE IS LIMITED
Thursday, February 13, 2014 at 6:00pm to 8:00pm
14 E Jackson Room #806 Chicago, IL
Department of Marketing, Driehaus College of Business, Kellstadt Graduate School of Business, Career Center, (All) Driehaus College of Business
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