Re-Designing Health Care: Transitioning to a Value-Based Model

The Health Sector Management program at DePaul University invites you to join us for a panel discussion on current issues in Service Design & Patient Experience.

Professor Gallan has compiled a panel of experts to present on this important and timely topic, free of charge, but must

RSVP to Phyllis, psulliv8@depaul.edu 

14 E Jackson Room 806

 

Moderator:

Andrew S. Gallan, PhD, Assistant Professor, Kellstadt Graduate School of Business, DePaul University

Panelists:            

Irwin Press, PhD, Co-Founder, Press Ganey Associates

Joyce Boin, Director, Advocate Home Health

Jason Wolf, PhD, President, The Beryl Institute

Francis Fullam, Senior Director, Patient Relations and Marketing Research, Rush University Medical Center

Nicole Bailey, Director, Patient & Guest Experience, Laurel Regional Hospital (Maryland)

Wendy Leebov, President, Language of Caring, LLC

Gary Madaras, PhD, Health Soundscaper, Making Hospitals Quiet

Susan Ritter, Executive Director, Office of Patient Experience at University of Chicago Medical Center

Mary Malone, President, Malone Advisory Services

RSVP to Phyllis psulliv8@depaul.edu SPACE IS LIMITED

Thursday, February 13, 2014 at 6:00pm to 8:00pm

14 E Jackson Room #806 Chicago, IL

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